Terms of service

Terms of Service

Welcome to NUVELA SKIN CARE. By accessing our website or purchasing from us, you agree to the following Terms of Service. Please read them carefully before using our website or placing an order.

1. General Terms
By using this website, you confirm that you are legally capable of entering into a purchase agreement in your country of residence, or that you have permission from a parent or legal guardian where required.

You may not use our products or website for any unlawful or unauthorized purpose.

2. Products & Information
We aim to display our products, descriptions, images, prices, and availability as accurately as possible. However, slight differences in product appearance, packaging, or color may occur.

Product availability may change without notice. We reserve the right to discontinue or modify products where necessary.

3. Prices & Payments
Prices are displayed on our website and may change without prior notice. The final amount payable will be shown at checkout before your order is confirmed.

Payments are processed securely through the payment methods available at checkout.

4. Orders
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, product unavailability, or incorrect customer information.

If an order is cancelled after payment has been made, any applicable refund will be issued to the original payment method.

5. Shipping & Delivery
Shipping times vary depending on destination, availability, and carrier conditions. Delivery estimates are not guaranteed.

Some orders may be fulfilled by trusted third-party fulfillment partners. Please review our Shipping Policy for further information.

6. Returns & Refunds
Returns, cancellations, and refunds are handled according to our Return & Refund Policy.

Due to hygiene and safety considerations, certain opened, used, or unsealed skincare and cosmetic products may not be eligible for return, except where required by applicable consumer law or where the product is defective, damaged, or incorrect.

7. Product Use
Our skincare products should be used according to the instructions provided with the product. Individual results may vary depending on skin type and other factors.

Information provided on our website is for general informational purposes and is not intended to replace professional medical or dermatological advice.

If irritation or an adverse reaction occurs, discontinue use and seek appropriate professional advice where necessary.

8. Intellectual Property
All content on this website, including the NUVELA SKIN CARE name, branding, graphics, text, images, and website design, may not be copied, reproduced, distributed, or used without authorization, except where permitted by law.

9. Third-Party Services
Our website may use third-party services, payment processors, shipping providers, analytics services, or external links. Their services may be subject to their own terms and privacy policies.

10. Errors & Inaccuracies
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or shipping. We reserve the right to correct such information where permitted by law.

11. Liability
Nothing in these Terms excludes or limits any rights or remedies that cannot legally be excluded under applicable consumer protection law.

To the extent permitted by law, NUVELA SKIN CARE will not be responsible for indirect or consequential losses resulting from misuse of our website or products.

12. Governing Law
These Terms are governed by the applicable laws of Greece. If you are a consumer residing in another country, nothing in these Terms removes any mandatory consumer rights granted to you under the laws applicable to you.

13. Changes to These Terms
We may update these Terms from time to time. The latest version will always be available on this website.

14. Contact Information
Questions regarding these Terms can be sent to:

NUVELA SKIN CARE
Email: mailto:nuvelagr@gmail.com